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One Simple Change That Will Make Your Employees Thrive
Hint: The people aren’t the problem, it’s their environment.
In my last article, I wrote about how you can become a better boss. I talked about the ways in which workplace culture is completely backwards, and that in order to become better leaders, we need to start challenging the idea of what a ‘boss’ should be. It’s groundbreaking stuff, which you can read here if you’re so inclined. Honestly, I’m surprised my Pulitzer prize hasn’t arrived in the post already.
If you have people that call you ‘boss’, this article isn’t about you. Well, it kind of is, but mostly it’s about the people in your charge, how a change in mindset will make them thrive, whilst challenging some of the concepts which have become ingrained within workplace culture.
The customer comes FIRST
Regardless of what industry you work in, if you have customers or clients, then the chances are pretty high that you have heard this expression. If the primary purpose of your organisation is to sell a product or service, you need to be able to meet the demand for that product or service, and the needs of your potential customers or clients. If you achieve that, your customers will do business with you and give you their money. Boom, we’re in business. The…
